I went there on tuesday night.  There were not many English speaking staff available.  We were there for a business dinner.  Since I was not hungry, I asked what kind of soups they had, and if they had any other kind of soups that weren't on the menu.  The waitress had a hard time explaining it.  I tried to ask some other waiters to see if they could explain better, but they just laughed at me (because they did not speak any English).  When I said never mind..I don't want soup- because I wasn't sure what I would end up getting, she just laughed when I decided to order just a salad (because I was not hungry..but was there for business reasons and not hunger).  Believe it or not, that happens sometimes.  Anyhow..I felt that was a little rude.  Yes, the food may be palatable and easy to eat for foreigners, but the service is not the friendliest, and English speaking only limited to "here's your food" and "thank you " or "your welcome".  Prices are also quite high, which I don't understand.  There are other decent restaurants in Lao Waitan area, where you only need to spend 200 Yuan for two people and wine or champagne.  The lounge (lido?) is pretty cheap and food decent (the first floor lounge, not second).  I'm surprised, because I've had good experiences with elements before, but I guess they're not that consistent.

sorry, I meant Lago or Lagos or something.  First floor.