Quality problem due to some trading company get secret commissions from factories !

Yes, that's why placing your own people on the ground is required.  If you order from your home country, you stand a much larger chance of being defrauded.  You must have your own inspector fly to Ningbo to check the product.  Your inspector should supervise all aspects of the manufacturing: subcontractors, assembly, packaging, and shipping.  Check business licenses at every step of the way and photograph them.   There are a million other details.

Well, it all depends on which trading company you are selecting. If its a company which is new, and you are unfamiliar with the owners, then, MAYBE, you might fall under this category. I also know of many such trading companies that go out of their way to MAKE sure that their clients goods are in the top and perfect condition. Here, you can't really say that ALL of them are bad, NOT TRUE AT ALL. Meet (face-to-face)with the company owners, get to know them, and they will serve you with a minimal profit too and you won't be cheated from your money. This is my assurance.  

I am doing business with chinese factories for more than 15 years now and had good and bad experience. Main issue is the personal contact to your suppliers and it does not matter if a trading company or directly the factory. Several chinese factories use trading companies as they do not know how to export themself or don't have an export license. Of course those trading companies get a commission or kick-back. They also need to earn money. Before placing order of any kind of product, go to the factory and check their production line. Even if sales is done through a trader, ask them to take you to the factory. If they don't want to, forget that trader and look for another source. Try to speak to the owner or general manager of the factory and ask him if that trader that is taking you is regular business trader. Best thing for you, hire a chinese person that you trust and have him do the checking on factories and / or traders.

HI Priyam, thanks for your nice comments.

Sorry i did not meant that all trading companies are like this kind, i have been exprienced with some and already learnt from other friends.

Anyways thank you so much you all for nice replies.

Still trying my best to recover some losses occured already, looking for one trusted assistant and quality checker for me and still finding hahahaha

 Thanks all

Actually even the buyer places order from the factory direct, also easy to have quality problem, anyway the factory know how to reduce cost of products to get profit even under agreed low price, and the factory have their own way to save cost, which is open secret in same business line,and you cant check it by your eyes,sometimes even hard to inspect out and can just find our after being used for some time.

For the trading company,depends on what you found is your own trader or factory's trader,which is totally different,but trading copmany usually finds their own factory.

Yes Bluesea you are right,

Have to concentrate a lot during production of our ordering products with chinese factories, i wonder we pay hard cash USD (not partial damge payment and note fake even) but have to accept bad goods some times and even partial damages goods.

Actually there is no way ~

there is a way. However, random checking before shippment don't often work. because sometimes the second class quality product during manufacturing, which is not rejects, will be perhaps added to your purchase order by the facotry to save costs. that happens a lot. the only way out is to hire a person you could trust and he shall be at the facotry most of the time during manufacturing to give strict control over each processing step instead of just checking out the samples and finished products.

a lot of things, let's say raw material sourcing and newly hired workers could make your product second to previous ones. So the person you're hiring must be responsible and royal enough to you.

Hi Jennifer You are perfectly right.

Most of case, nothing to do after factory people completed the 100% merchandise, even i heard that due to raw hand workers, most of time impossible to keep control during the production.

It's a great idea if possible to keep one reilable person standby during mass production to until delivery.

Thanks for your idea

Hi,the fouth floor,even you are using the werid nickname and picture,I still know who you are,you are the old german guy from Aachen who asked me to translate 25 pages professional technique documents with many complicated forms and diagrams,but didnt pay the reseanalbe and fair price for the translation in good quality, who used my trust & innocence to exploit my hard work and tough time for 30 hours in 2 days. Though the case was passed for over 2 months,still remembered how hard and tough what I spent for the task, what bad words you said about me and how you didnt respect my work.

By the way,if you think chinese are all cheap labour,then you are wrong,if you think chinese are still kind even the foreigners do wrong to them,then you are wronger. On the other hand,seem your opinions about the business with chinese factory which I told you before when we chatted on the skype.

That's a common problem. It is not because you are doing business with trading company and the trading company get under-table commission from the factory. Even you are placing the order directly with the factory, the same quality problem may happen again. It is the specific person you are working with that matters.

I am working for manufacture. Sometimes, I am doing business with foreign customer directly. Also, I do business with trading company. Some trading company are really responsible. They are checking quality very carefully. This put much pressure on the factory. But towards our direct order with the forigners, the boss does not pay much attention to direction from us. As I can see, foreign customer does not require as strictly as chinese trading comany in some way.

Anyhow, more people checking, more strict quality control. Trading company survive by info and service. Choose someone really reliable and professional in the products you are doing. Words are cheap. Do not believe any promises.

 Besides, please give a thought to your requirement and money. No honey, no money. You know this rule. Do not risk for something in best quality but cheapest price.

For each business, there are two sides. Do not blame others only, please check yourself at the same time.

Be smarter and more honest 

Hello Mr. Black sea or Blue sea,

I have no idea who is german guy or what, how come you people attack some one like this way, who the hello with you did engaged, you must not blame yourself that you are also producing bad quality products and suck buyers money, why your stomach is burning.

I hope that you will think yourself and ask other of your foreign friend who already did face huge suffer with some factories.

Ofcourse all factories are not making bad quality but i'm sufferer so i must have the right discuss something here to get some better idea how to handle the things here

do you have any factory ? and or do you also do like the way with some one as i have been suffering a lot.

Please think on right way, do not just make yourself stupid, ok

May be that germany guy did not pay, due to your work might incomplete, anyways do not just say anything without proof, what i'm saying here i already got huge lessons from here, now i know how to control factories. it should be something vice versa.

Yes Flora

Thanks for your valuable information here.

I did not mentioned anywhere that i buy cheaper quality goods, we pay what we wants and we wants to buy what we pay. how come we can pay less, without money how come factories make delivery, funny question realy ! but after pay money there are lot of chance to get bad quality, is it not ???

To buy a honey no need to spend huge money sure but anyways you have to agree with me that no mater about price, even if you pay double price to some factories, they will never able to produce the products as you required, because of poor technology and less education of technique.

 I don't mean all factories, i mean that some factories, and for our bad luck we faced with some bad peoples who just suck for USD currency and never ever wanted to make happy customers feelings,

Just one time they wants to suck and forget ~

Anyways ! peoples must be more smarter to do business with those kind of factories and factly about the honesty, this honesty must be applicable for them who rcv Cash USD, we pay Cash USD but we get low grade goods, so honesty must not applicable for us.

Some times Honesty is the best policy to get cheated ~ some where in the world.

Anyways wish you all the best and just hope that some factories will be more honest and sincere after receive payment to supply accurate products without any cheat with customers, god bless.

Hi,Mr.pathfinder,sorry,I am Ms,not Mr.The old german guy who I talked about is just the forth floor of your thread,sorry to post my bad experience here,maybe it is better to move the comment to his thread.

Sorry,I am not the factory,also not the trading company what you mentioned. At the same time,sorry for your suffer on the business in China,also sorry for your bad luck to often find the bad factories, as you said,you leant the lessons,sometimes lessons mean experience,then good for you.

For your instance, many foreign customers do good business in China and establish long & good relationship with the factories even trading companies.And some foreign customers often ask to reduce the prices before booking the orders,sometimes the factories or trading companies have to save the cost to get the profit in order to do success business.Also some chinese factories or trading companines were cheated much money by the foreign customers,they shipped the goods on the trust to the customers after receiving some deposits ,but didnt receive the rest payment,then the customers were gone,even some factories or trading companies were broken for lossing lots of money.And now in China the bad receivables of export are increasing speedily. By the way,I am a good and honesty businesswoman,my all customers(including buys and suppliers) said so,always offering the good service to the clients.

In the end,pls.dont judge a person simply if you dont know the matter well, from your words about me maybe can know why you often meet the bad people on the business. By the way,the old germany guy also admited I did the good translation for him after he read the finished documents. Could I ask what your native is,german too? thanks,I am chinese.

Hello, Dear Mr Pathfinder.

 Yes, you are right. For some factories, if you pay them a mountain of money, they will never produce the products you want. So the thing is you need to evaluate the factory before you give the order, about their equipment, their managing staff, their quality control and what is the best product they can produce. You know words are really cheap. Some factory will boast their capability to get orders. You need to see the facts of the factory facility and find the most suitable factory matching you.

Then, you can have some potential supplier list. You need to go through with them all the products details, packaging details and delieverty time as well. Make sure, the factory understand all your requiremet. After that, you can ask them to make sample according to your specific needs. You can agree on resonal price for the sample. Then both parties can be happy. The factory should stay the same quality as the sample. I am sure all the factory will focus on long term relationship. The worst part is the customer does not explain their requirement clearly. If the misunderstanding happens, that will be lose-lose situation.

I am talking about some customer, I say some, not all, they agree on certain staff in a cheap price. Then when the factory finish the products, they say that is not ok and this is not ok, we need to change that a bit, and we need to make the packaging more strong....For the factory side, they think your price is worth this products. So no honey, no moeny is applicable in this situation.

 Hope you can find your path soon, dear Mr Pathfinder.

Hello again, dear Pathfinder,

 I am wondering which kind of products you are dealing with. It is complicated and require a lot of technic knowledge?

 I totally understand your feeling about suffering from bad quality staff. It is really bad. It feels like you trusting people and they cheated you. But we can not control others. The only thing we can do is checking on ourselves. I suggest you find some people who is professional in your products line to be charging for this. He need to have rich experience in this products really. After you have evaluated the potential factory and confirmed the order, that person should report to you regularly for the process. Hope these two will help.

BR

Flora

Hi Flora,

I do agree with what you said. I'm a trading company and doing textile business (fabrics & garments) with various customers and factories. We earned a good reputation in both quality and price because of our continued efforts to always do the best we could. And so we have loyal customers and loyal factories as well. I think all depends on one's sense of responsibility and work efficiency, so don't make haste to decide to work with factories or trading companies, because haste always makes waste........

Hope I will make some business friends from this post.

Thanks,

James